About [24]7.ai
[24]7.ai uses artificial intelligence, human insight, and deep vertical expertise to produce personalized, consistent, and satisfying customer experiences. The company’s advanced conversational AI platform, combined with more than 20 years of contact center operational expertise, empowers the world’s largest and most recognizable brands to deliver natural, frictionless conversations across all digital and voice channels.
No matter what industry, the measure of success is in the numbers. At [24]7.ai, we understand the challenges that are top of mind for customer-centric organizationsand we know how to deliver results. Our solutions and services are purpose-built to make an impact on the metrics that matter most: CSAT scores, revenue, and ROI. See what kind of measurable impact you can be a part of.
Our promise is to out-perform on every metric for our customers.
Our company DNA is based on 20 years of contact center experience with a cloud-native CCaaS platform powered by industry-leading conversational AI, over 173 patents and a fully managed CXaaS offering.
We are a global leader in technology, contact center operations and great place to work, recognized by industry analysts:
In addition to the above, reinforcing our company values is key.
At [24]7.ai, you will find a team of people who are passionate about using artificial intelligence, machine learning, and human intelligence to help some of the world’s leading brands connect with their customers.
Job title: Senior Information Security Analyst
Position Summary
The role of Senior Information Security Analyst is to assist the Global InfoSec team with Internal Technical Controls to conduct risk assessments analyzes and assessing vulnerabilities in the infrastructure (software, hardware, networks) to identify and document gaps or weaknesses in security controls to provide recommended solutions to address identified gaps.
The SeniorInformationSecurity Analyst is responsible for performing assessments, document findings, gathering IT audit evidence, developing reports or presentations and other key tasks during the assessment process.
Position : Senior Information Security Analyst
Reports to : Director, InfoSec GRC
Department : Information Security
Experience required : 4 7 years
Job Location : Bangalore, India (Hybrid model)
Position Responsibilities
Required Skills And Abilities
About [24]7.ai Innovation Labs:
[24]7.ai is a global leader in conversational AI and Customer Experience. We make it simple for consumers to connect with companies to get things done.
[24]7.ai is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, [24]7.ai’s technology helps companies create a personalized, predictive and effortless customer experience across all channels. We provide customer engagement solutions for service and sales powered by a cloud platform that uses big data and predictive analytics to deliver business outcomes.
The world’s largest and most recognizable brands are using intent-driven engagement from [24]7.ai to assist several hundred million visitors annually, through more than 2.5 billion conversations, most of which are automated and learn from each consumer experience. We have one of the best work environments in Bangalore. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.
[24]7.ai Headquartered in San Jose, California, USA with R&D centres in the US, Canada, India, Australia and sales offices in the US, Canada, UK, and Australia.
For more information, visit: www.247.ai/company
Do you want to help define the next generation of customer experience Reshape how consumers interact and engage with businesses Then, this role might be for you.
Does your profile matches to above Job description and looks exciting Then look no further and share your resume to [Confidential Information]
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