2COMS Consulting Private Limited Hiring For Customer Support Chat – Gurgoan at Gurgaon / Gurugram Full Time

Hiring for the Chat process in leading telecom MNC @Gurgoan

About Client

Its multinational telecommunications holding company headquartered in London. It is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.

We can arrange your telephonic interview.

we would love to connect with you.

Job Title: Customer Support Advisor – Chat (Non voice)

Work from Office

Candidate should have minimum 6 months experience in Customer Service, Prefared Chat Process

Requirements

Candidate should have,

1.Good Communication skills

2. Handling customer through Email &; chat which involves working in different time zones

3.Take Email &; chat from Global clients and initiate the right response to them, positively and professionally.

4.Flexible to work in shifts.

5.Excellent English – both verbal and written communication skills

6.Knowledge of customer service principles and practices

7.Good technical knowledge

Qualification: Any UG / Graduate/ Post Graduate

Experience: Minimum 6 months upto 6 Years inCustomer Service, Prefared Chat Process

Shift: Rotational

Week Off: 2 days rotational week off

Benefits

Both Side CAB

Chance to working with captive unit.

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.