2COMS Consulting Private Limited Hiring For Technical Support Voice – Hyderabad at Hyderabad / SecunderabadTelangana Full Time

Hiring Experienced Technical support Professionals@ Hyderabad in a Leading MNC

Company details:

Job Title:Technical Support Voice

Work Location: Hyderabad

Work From Office

Graduate/ Post Graduate with minimum 1 year Experience in Technical Support Voice process can apply for this Job

Immediate Joiner Required

Shift: Rotational Shift

Week Off: 5 days working (2 days rotational week off)

Job Role

· Technical Support Voice Process

· taking calls Solving Customer Quires

Requirements

Candidate should have,

1.Good Communication skills

2.Take calls Over Phone which involves working in different time zones

3.Take calls from Global clients and initiate the right response to them, positively and professionally.

4.Flexible to work in shifts.

5.Excellent English – both verbal and written communication skills

6.Knowledge of customer service principles and practices

7.Good technical knowledge

Qualification: Graduate/ Post Graduate

Benefits

Both side Cab+ Incentive+ Shift Allowance

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.