2COMs Looking for Female (Desktop support)- Kolkata at New Town, Kolkata, West Bengal Full Time

Job Description

Greetings from 2coms Consulting pvt ltd

Leading retail Giant is hiring Field Engineer in Kolkata

Job Title/ Designation Engineer

Role On Site support for IT equipment

Reporting To Zonal Manager

GOAL

On call support at Store/Office/Warehouse for devices like POS/Desktop/Laptop/Printers/Switch Routers etc.  Coordinate with HW vendor for repairing of IT devices  Coordination with ZONE and NW Team for Link related issue

Job Role

On call support to Store/Office/Warehouse: Follow BMC Remedy and address calls assigned to him/her as per agreed SLA. Once call resolved, he/she need to provide all details in the portal before closing the call.  Vendor Management: Coordination with registered vendor for any IT device repair at SWO.  Preventive maintenance: Need to perform preventive maintenance quarterly or as required to maintain IT equipment dust free at SWO locations.  Projects: work on projects which are related to SWO and perform assigned job as per timeline.  Issue Reporting: Check and highlight to zone team in case any issue related to UPS, AC etc which causing damage to IT equipment.

Overall Experience -1 Years in desktop support/IT Support

Skills and Knowledge

Troubleshoot desktop and laptop issues and resolve.  Troubleshoot POS related issues.  Knowledge of LAN & WAN  Knowledge of Router and AP basic configuration and troubleshooting.  Knowledge on mail configuration  Should be able to install OS like Windows10/ Linux etc

Qualification  Diploma in Hardware & Networking or above

Salary- 14-15k CTC

Only Immediate joiners are welcome

Candidates are having NP are requested not to apply

Requirements

Skills and Knowledge

Troubleshoot desktop and laptop issues and resolve.  Troubleshoot POS related issues.  Knowledge of LAN & WAN  Knowledge of Router and AP basic configuration and troubleshooting.  Knowledge on mail configuration  Should be able to install OS like Windows10/ Linux etc

Qualification  Diploma in Hardware & Networking or above

Salary- 14-15k CTC

Only Immediate joiners are welcome

Candidates are having NP are requested not to apply

Benefits

Skills and Knowledge

Troubleshoot desktop and laptop issues and resolve.  Troubleshoot POS related issues.  Knowledge of LAN & WAN  Knowledge of Router and AP basic configuration and troubleshooting.  Knowledge on mail configuration  Should be able to install OS like Windows10/ Linux etc

Qualification  Diploma in Hardware & Networking or above

Salary- 14-15k CTC

Only Immediate joiners are welcome

Candidates are having NP are requested not to apply

Job Information

Salary

1,00,000 – 3,00,000 annual salary

Work Experience

Open for Both

City

New Town

State/Province

West Bengal

Country

India

Industry

Retail

Zip/Postal Code

700001