This is a remote position.
Managing one or more customer service or service desk functions.
Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services.
Delivering customer service through multiple channels including human, digital, self-service, and automated.
Requirements
Graduation is a must.
Must have excellent Oral & Verbal communication Skill. (Without MTI || Neutral accent)
Only Technical Fresher With excellent Verbal & Written Communication is needed.
1 to 3 years experience in International Voice Support (Technical).
Must have Troubleshooting knowledge of Laptop and Desktop.
Must be flexible to work in night shift.
As per current situation it is Work From Home but once the office resumes candidate must be ready to Work from Office.
Qualification:
Should have minimum 0.6 year of experience into the relevant field
Should be a Graduate or a Post Graduate.
Except Diploma BE/BTech/ME/MTech/MBA/ MCA/ Msc
Benefits
How it Works: Hire Train Deploy Model
The hiring will be under Hire Train & Deploy model. Training will be provided by JobsAcademy – An online Training division of 2COMS Group. The entire process will be for approximately 1 month. The Training is absolutely free for eligible candidates. Please find below the process:
Benefits:
Candidate will be provided systems and dongle by the company
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
Shift: Rotational shift
Week Off: 2 days(Rotational)
Job Information
Salary
1,00,000 – 3,00,000 annual salary
Work Experience
3 yrs
Industry
IT Services
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