LOCATION : Pune (Hinjewadi)
JOB DESIGNATION : SERVICE DESK MANAGEMENT
JOB DESCRIPTION : Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Delivering customer service through multiple channels including human, digital, self-service, and automated.
Requirements
Qualification : SD Roles:: Graduate with 15 years of formal education in BCA/BTECH/MCA/BE/MSc/BSC- Computer Science
Shift : 24*7
Location : Pune(WFO)
Experience : 0 to 6 years of Experience
If experience than must have: Minimum 1 year of international voice calling experience.
Benefits
LOP:: Pune
Skill set :: Technical Service Desk(Voice)-L1 and L2 Support.
0-1 yr experience :: Technical Process Executive
Package:: Upto 2.15LPA
1-4 yrs of experience :: Senior Technical Process Executive
Package :: Upto 3.50LPA
4-6 yrs of experience :: Technical Process Specialist
Package :: Upto 6.00LPA
Job Information
Salary
0 – 200000
Work Experience
Experienced
City
Pune City
State/Province
Maharashtra
Country
India
Industry
IT Services
Zip/Postal Code
411001
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