314e Corporation Looking for UKG Workforce Dimensions System Administrator at Bengaluru, Karnataka Full Time

Role Description

• Provides user support – includes software support and troubleshooting activities for all user groups
• Project management/Application Analysis of new unit implementation (Timekeeping, EZCall, Advanced Scheduling, and Clinical Scheduling Extensions modules):
• Involves key contributors such as IT representatives and operational SMEs
• Manages project timelines in accordance with IT guidelines in collaboration with IT partner
• Gathers and documents all necessary information for optimal configuration
• Provides software utilization recommendations in collaboration with IT partner. Completes all user acceptance testing
• Management of new and changed Workforce Dimensions software functionality releases coordinated with IT partner:
• Testing of new or changed software functionality
• Relays new or changed software functionally to appropriate user groups (trainers, super users, end users, etc. as appropriate)
• Co-ordinate with key stakeholder players to drive decisions on use of new or changed software functionality and timely communication
• Ongoing Configuration Tasks in the Workforce Dimensions software (Timekeeping, EZCall, Advanced Scheduling, and Clinical Scheduling Extensions):
• Maintains portions of the system configuration to support optimal user experience in collaboration with IT partner
• E.g. new schedule periods, units, cost centers, workload matrices, peer groups, shift sets, and all other scheduling options such as assignments, adjustments, accounting codes, work rules, and pay rules according to scheduling and staffing processes
• Identifies new manager access, open shift management accounts, and staffer account access levels and appropriately conveys this to the IT Provisioning Team.
• Perform ongoing user assessment to support user groups changing needs or processes
• Collaborates with IT partner on the configuration of the training environment to support training needs
• Performs end-user testing for the impacts of a configuration change prior to execution
• Work with designated system report writer, create custom reports utilizing the data extracted by the scheduling system report writer
• Understands variables to ensure appropriate data is pulled for various custom reports. Perform analysis on data to verify correct information was pulled
• Determines appropriate output format to support the file size and formatting objectives
• Perform report testing in a non-production environment before report release
• Ensure that the resulting report(s) meet the user requirements.
• Delivers Training for as appropriate:
• Facilitates learning of training course content. Responds to learner questions, requests, etc.
• Demonstrates ability to provide care or service, adjusting approaches to reflect developmental level and cultural differences of population served

Experience Level

Required:

1-3 years UKG Workforce Dimensions software application experience in a healthcare setting and facilitating complex projects. Experience leading teams and or projects in an Applications Analyst role. Experience in requirements gathering, configuration and the implementation of the Timekeeping, EZ Call, Advanced Scheduling, and Clinical Scheduling Extensions modules of the Workforce Dimensions software application.

Preferred:

5 years UKG Workforce Dimensions application experience in a healthcare setting and facilitating complex projects. Experience and knowledge of healthcare processes and application system coordination

Education: Bachelor’s degree in business, management or IT

Working Hours: Expected to work between 04:00 AM – 01:00 PM Central Standard Time

Salary: As per Market

Job Type: Contractual / Temporary
Contract length: 6 months

Pay: From ₹1.00 per month

Benefits:

Schedule:

• Monday to Friday
• Night shift
• US shift