3Vikram Technologies Pvt Ltd Looking for Desktop Support Engineer at Bengaluru, Karnataka Full Time

• Installation and Roll out services of new desktops & laptops
• Verification of hardware configuration with the MBL baseline
• Hardware fault diagnosis & isolation on desktops / laptops. First level of support on desktop / laptops under warranty / AMC with third part vendor & vendor coordination for L2/L3 & Spares support
• Installation and OS Support – Repair / Re-Installation or fresh Installation
• Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications
• Configure / troubleshoot network connectivity of desktops / laptops & network printers
• Installation, re-installation, configuration of peripherals e.g. printers, scanners etc.

Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support.

Job Type: Full-time

Salary: ₹250,000.00 – ₹350,000.00 per year

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

Ability to commute/relocate:

• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• IT: 1 year (Preferred)
• total work: 1 year (Preferred)