5X Looking for at Mumbai, Maharashtra Full Time

Position: IT Support Engineer

Location: Mumbai, on-site

About Us

5x lets you build your own data platform in minutes not months. Think of us as AWS + App Store for the modern data stack.

The modern data stack is highly fragmented and the experience for companies using it is broken. Companies need to sign up with multiple vendors – taking 4 months+ to set up, spend 20% of engineering resources on maintenance and have a poor experience switching between multiple vendors. 5x consolidates data vendors into a single platform allowing for provisioning, configuration, management tooling, billing & education allowing companies to spend 100% of their time actioning data instead of worrying about the underlying tools.

Join a fast-growing team working alongside Tarush, our founder, to help customers adopt the modern managed data stack!

Know about the company

Website: https://5x.co/

LinkedIn Page: https://www.linkedin.com/company/datawith5x/mycompany/

Glassdoor: https://www.glassdoor.co.in/Reviews/5X-Reviews-E6110869.htm

About the Role

As an IT Support Engineer, you will play a crucial role in managing employee assets including laptops and other devices, supporting and maintaining our security and compliance initiatives. You will work closely with cross-functional teams to ensure adherence to industry regulations, best practices, and internal policies. Your primary responsibility will be to assess, implement, and monitor security controls, procedures, and policies and ensure smooth provisioning and management of employees IT assets. You will collaborate with various stakeholders to identify and address security vulnerabilities, mitigate risks, and ensure the confidentiality, integrity, and availability of our systems and data.

Responsibilities

• Build and Managing employee Laptops to ensure that the right configuration and necessary software are installed and systems are up to date.
• Providing technical support to troubleshoot any laptop issues.
• Setting up the VPN to restrict critical vendor access and infrastructure access
• Owning application and infrastructure security – SAST / DAST / IAST
• Conducting security Access reviews for all critical vendors
• Managing security and other policies and reviewing policy and compliance
• Owning and managing known security vulnerabilities
• Owning pen testing.
• Accountable for SOC2 / other compliances
• Owning security reviews of all the vendors we work with
• Access management and review across all vendors

Requirements

• Solid understanding of creating OS builds from images on Laptops.
• Identifying and implementing tools to ensure laptops are upto date with the latest security configuration.
• Identifying and implementing internal IT asset management processes.
• Familiarity with privacy regulations (e.g., GDPR, CCPA) and their impact on security practices
• Strong knowledge of security frameworks, regulations, and best practices (e.g., ISO 27001, NIST, PCI DSS)
• Experience conducting risk assessments, vulnerability assessments, and security audits
• Solid understanding of network security, cloud security, and secure coding practices
• Experience in a remote work environment is a plus

What 5x has to offer

• We are a 100% remote company. We love to give our employees the freedom to choose where they want to work from
• 5x is deeply committed to ensuring the holistic well-being of our employees. We have a dedicated wellness program here to make sure that all our employees are happy and satisfied
• Transparency – this is at the core of what 5x is, and we make sure that you are always updated with the progress of your selection process
• Generous PTO, equity and above-market compensation
• We promote cultural diversity and you will have the chance to work with excellent minds from around the globe! We have folks from 11 countries today

Job Types: Full-time, Regular / Permanent

Salary: Up to ₹400,000.00 per year

Benefits:

• Flexible schedule
• Paid time off

Day range:

Schedule:

• Day shift
• Monday to Friday

Shift:

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How soon are you available to join?

Experience:

• total work: 3 years (Preferred)