Abhinav IT Solutions Pvt Ltd Looking for Technical Support Engineer at Pune, Maharashtra Full Time

Abhinav It Solutions pvt Ltd.

About us : We provide Total Mobility Solutions towards different domains like Education,Election Monitoring,Administration,CRM,healthcare,etc. True voter is one of the best software capable of monitoring the whole segment of Election monitoring and different officer level processes involved.

Specialities : Mobility Solutions Governance.

Headquarters : pune

Technical Support Engineer.

Roles and Responsibilities

• Identifying the opportunities & able to provide technical responses to customers

• Understand the customer application and requirement and suggest suitable part for their design.

• Take ownership of customer issues reported & resolved in stipulated time frame.

• Provide prompt and accurate feedback to customers

• Coordinate sales team communicating relevant information like Quotations/PI/Sample requisition making

• Handle the processing of all orders with accuracy and timeliness

• Respond to queries from sales team & customers and give after-sales support

• Store and sort budgetary data in electronic form and present reports

• Prepare accurate and timely reports

• Document knowledge in the form of knowledge base tech notes

• Review technical literatures and current practices to support business requirements.

• Assist in the preparation and organizing of promotional material or events

Desired Candidate Profile

• 1 – 2 years similar experience as Sales Coordinator/ Customer Service in similar industries that deal with electronic components & others are also welcome to apply.

• Able to work in a fast-paced environment.

• Meticulous with positive working attitude.

• Independent and must have initiative and responsibility.

• Willing to work from office as day shift (9.30AM – 7.30PM working hours)

Job Types: Full-time, Regular / Permanent

Salary: ₹12,000.00 – ₹15,986.00 per month

Benefits:

Schedule:

Supplemental Pay:

Ability to commute/relocate:

• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)