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Software Developer

Accelya Group Looking for Analyst I – Service Management at Mumbai, Maharashtra, India Full Time


Job Description

Job purpose As an Analyst1 – Application Support, you will provide technical support to teams within the organisation, and to external clients when required. You will often respond to technical problems that occur abruptly and require immediate solutions.

What will you do?

  • Handling of incidents and Response and Resolution to Incidents with detailed RCA within SLAs
  • Providing technical and functional analysis to Development team as part of Bug Analysis
  • Participating from techno-functional point of view during release upgrades
  • Deployment of minor release upgrades
  • To work in shifts in alignment with customer time zones

What do you need to know?

  • Excellent analytical and problem-solving skills
  • Ability to work both independently and as part of a team
  • Excellent communication and customer service skill
  • A good understanding of software development cycle
  • Proficient in any of RDBMS and OOP language. Knowledge in Java, Informix, MS SQL server, ASP.NET is preferred
  • Qualifications: BE/BTech/Bsc. IT/BCA

Job Overview

  • Date Posted:
  • Job Title: Accelya Group Looking for Analyst I – Service Management at Mumbai, Maharashtra, India
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