Accenture Looking for Account Management Application Tech Support Practitioner at Chennai, Tamil Nadu Full Time

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com

Project Role :Application Tech Support Practitioner

Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Management Level :10

Work Experience :4-6 years

Work location :Chennai

Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : – Acquiring a thorough understanding of key customer needs and requirements -Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition -Expand the relationships with existing customers by continuously proposing solutions that meet their objectives -Act as the ongoing interface between the client and the system or application Dedicated to quality, using exceptional communication skills to keep our world class systems running

Technical Experience : -Technology: Basics of Networking , Cloud and Operating System related experience

Professional Attributes : -Co-ordination with stake holders and good communication skill

Educational Qualification : 15 years of formal education – Graduate – BTech or BE

Additional Information : Cloud certifications is any or Excel

15 years of full time education