Project Role :Infra Tech Support Practitioner
Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Management Level :11
Work Experience :2.5-4 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : A: Provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite and for configured services running on various platforms operating within a defined operating model and processes B: Triaging and resolving issues with Websphere Application Server and associated technologies C: Troubleshooting of WAS, JBOSS, Tomcat, and Apache environment and applications D: Writing JACL/Jython, Unix shell Scripting for administration
Technical Experience : A: Should have 4 to 6 years experience in administration of Websphere application server/JBOSS/Tomcat and Apache including installation, configuration, security, and monitoring B: Experience in performance tuning and well versed with performance related issues like slowness, out of memory, server unavailable, etc C: Knowledge of High availability configuration and fail-over techniques D: Implementing the end-to-end SSL configuration for JBoss E: Experience in migration-related activities
Professional Attributes : A: Good verbal and written communication skills to connect with customers at varying levels of the organization B: Ability to operate independently and make decisions with little direct supervision
Educational Qualification : A: 15 years of full-time education
Additional Information : A: Should be open to work in shifts
15 years of full time education