Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :12
Work Experience :1-2.5 years
Work location :Pune
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1 Having knowledge on Windows 10, Install Shield -Windows Powershell 2 Creation of MSI using Admin Studio -Managing desktop security environments 3 Providing 3rd level support, and managing the virtual desktop environment and backend 4 Having Knowledge on Procmon, Regmon 5 SCCM/MS Intune, AD
Technical Experience : 1 Technical review of the Application Packaging Requests 2 Create application package in MSI/MST 3 Test packages on Windows 10 and assist on Windows 10 upgrade 4 Troubleshoot old internally developed applications and remediate them to work on Windows 10 5 Development of Custom Scripts and installation logic 6 Publishing the package for UAT 7 Support QA process 8 Validation of Application Packages -Release readiness, update documentation 9 Remediate Test application packages for Citrix deployment
Professional Attributes : 1 Candidate should posses below professional attribute -Critical Thinking 2 Problem Solving 3 Flexible and Dependable 4 Should have good interpersonal Skills 5 Candidate should be Intrinsically Motivated 6 candidate should be able communicate effectively
Educational Qualification : Any Graduate
15 years of full time education
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