Project Role :Operations Engineer
Project Role Description :Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Management Level :10
Work Experience :4-6 years
Work location :Gurugram
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : a-Create process flows for service management process b-Ensuring service support delivery like 1st 2nd 3rd line support for all incident and problem related activities for the service c-Resolving adhoc challenges Service delivery by coordinating with multiple teams d- Govern and Maintain sevice delivery SLAs and KPIs
Technical Experience : a-Good understanding of ServiceNow Platform including, but not limited to, ITSM, Change Management, etc b-Minimum 5-6 years of experience with Service-Now Worked on Service Now applications scoped and global applications c-Worked with 3rd party integrations d-Worked on Incident management, problem management, change management and knowledge management e-Troubleshooting Service Now performance issues Worked on ITSM, ITOM or HR
Professional Attributes : a-Excellent written and verbal communication skills b-Excellent analytical skills c-Excellent project management and time-management skills d-Strong problem solving skills e-Excellent teamwork and team building skills Minimum
15 years of full time education
Take your next career step at ABB with a global team that is energizing the transformation of society and industry...
Apply For This JobJob Summary-Develop and implement innovative instructional methods.-Develop professional logistics to improvise student performance.-Guide, lead and mentor students in research projects.-Evaluate,...
Apply For This JobJob Information Industry IT Services Work Experience 2 to 5 yrs City Mohali State/Province Punjab Country India Zip/Postal Code 160062...
Apply For This JobLeverage your proven track record of IT Audit experience and strong personal skills, to effectively deliver quality results in the...
Apply For This JobwHiring For Freelancer IT Recruiter Female / Male both can apply Qualification – BE-IT, Electronics, BCA, MCA from Technical Background....
Apply For This JobOneMed Billing, A Unit Of OneMed & A2Z Solutions is currently seeking a skilled and motivated IT Administrator to join...
Apply For This Job