Project Role :Application Support Engineer
Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Management Level :8
Work Experience :8-10 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : Maintain and Manage Citrix applications 65 and 715; Install and update Xenapp and XenDesktop farms; Manage Licensing; Design and plan Citrix CVA environments; Develop the infrastructure that the Citrix farms run on; Troubleshooting and fixing any technical issues related to Citrix applications; Installing and optimizing Windows server environment; Managing Windows systems; Train users and employees on how to use Citrix applications; Supervising Citrix server farms;
Technical Experience : a: Candidate should be able to deliver L2 operations on NetApp, HPE 3PAR and EMC Isilon Storage systems b:Design and Implement NetApp, HPE 3PAR and EMC Isilon storage systems including installation, configuration, software upgrades, and storage provisioning c: Responsible for implementing and managing the enterprise storage environment d: Responsible for performing production support activities for assigned storage systems to ensure the integrity and availability of the environment
Professional Attributes : a: 10 years experience Strong analytical and communication skills written, interpersonal, and presentational required b: Ability to lead troubleshooting calls involving senior stakeholders from Accenture / Clients Profile management, storefront, DDC, license, Providing business support; Coordinatin
Educational Qualification : a: Minimum Bachelors degree b: Relevant Vendor/Technology certifications preferred
Additional Information : Analyzing errors and ensuring smooth operation; Providing innovative solutions;NetScaler management;
15 years of full time education
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