Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :11
Work Experience :2.5-4 years
Work location :Gurugram
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : Design, Install, monitor and provide support of advanced functions of Citrix Systems and associated ecosystem and related applications directly or with the teamTaking responsibility for technical issues in the environment and providing problem resolution Diagnose and repair system problems working closely with vendor support for all servers, software and other hardware directly or with the team members Assist in defining, maintaining, monitoring compliance to Citrix related security and software
Technical Experience : XenApp Xendesktop 76 LTSR/715 LTSR, Citrix workspace experience Citrix Profile Management 50 Citrix PVS 76 NetScaler VPX/MPX version 11:00 Appsense DesktopNow App-V 50 VMWare VSphere Citrix Xenserver 70
Professional Attributes : Assist in defining, maintaining and monitoring compliance to Citrix related security and software policies for the business Assist in the design and buildout of an Automated environment to allow Citrix Server builds to be provisioned in bulk
Educational Qualification : 15 plus years of Educational qualification
Additional Information : Good Communication skills
15 years of full time education
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