Accenture | Let there be change
We embrace change to create 360-degree value
www.accenture.com
Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :10
Work Experience :4-6 years
Work location :Gurugram
Must Have Skills :Commvault Backup Administration
Good To Have Skills :Backup and Recovery Management
Job Requirements :
Key Responsibilities : 1 Provide global production support for the restore specialist in distributed infrastructure while on shift 2 Address incidents and user requests within a timely manner 3 Resolve problem tickets allocated to team on central management tools eg SNOW 4 Implement requests for service as generated in manual and automated ticketing systems eg Remedy, SNOW, etc 5 Regular verbal and written communication with business partners and other support teams to clarify details of incidents
Technical Experience : 1 Backup and Restore using Commvault/ Netbackup/Backup Exec 2 Hands on Experience of Backup Restore jobs and troubleshooting failures 3 Understanding of Tape Backup and disk backup, Tape libraries, inventory 4 NetApp snapshot restore – Basics of NAS storage Filer, Volume, qtree NFS, NTFS, CIFS , Azure Blob, AWS S3 5 Snapshot restores of NFSUnix and CIFS Wintel qtree data 6 emergency space addition to NAS qtree/volume
Professional Attributes : 1 Readiness working in 247 support model 2 Good communication 3 Working on multiple tools/products as per requirement 4 Willingness to learn and grow
Educational Qualification : 15 Years of regular education with bachelors in related field
15 years of full time education
Role: IT Recruiter Location: Remote (Work from Home) Description: . Recruiting Employees for HNM Solutions · Understanding the IT Requirements...
Apply For This JobWe are looking for Business Developement Executive- IT Product (Software & Hardware ) Sales for our Organisation. The idle candidate...
Apply For This JobJob Description Designation: Recruiter Department: IT Minimum Qualification: Any graduate Minimum Experience: 1yrs to 3yrs Job location: Chennai Number of...
Apply For This JobManager – IT – Navi mumbai Qualification BSc in Computer Science, MCA or similar field Experience 10 years Responsibilities ...
Apply For This JobResponsibilities: Responsible for sourcing the right candidate profiles through various job portals like LinkedIn Dice, Monster, Career Builder, etc. Thoroughly...
Apply For This JobHandling the complete recruitment life cycle i.e. right from understanding the profile to sourcing and screening, telephonic interview, co-ordination of...
Apply For This Job