Accenture Looking for Contact Center Technologies Implementation Application Tech Support Practitioner at Pune, Maharashtra Full Time

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com

Project Role :Application Tech Support Practitioner

Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Management Level :10

Work Experience :4-6 years

Work location :Pune

Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : A-Certified AWS Architect to design, develop, deploy, manage complex solutions on AWS for clients AWS Certified at Professional level either as a Cloud Architect or Solutions Architect B-Able to design solution for client opportunities in one or more AWS Competencies or general cloud managed services C-Design implementation of transformations for clients D-Experience with AWS Cognito and SAML SSO configuration E-Experience with multi-tenant automated deployment pipelines

Technical Experience : A-Highly technical and analytical with current solution architecture implementation/consulting experience B-Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, storage architectures C-Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers AWS specific experience required D-Experience with AWS CloudFormation E-Experience working with API Gateway microservices

Professional Attributes : A-Familiarity with other AWS services such as Cloud Front, Elasticache, Amazon S3, Beanstalk, Dynamo DB, Kinesis B-Enterprise application and database architecture C-Working Experience in AWS and SaaS Factory concepts D-Proficient working with multi-tenant SaaS architecture

Educational Qualification : MTech

Additional Information : A-Working knowledge of software development practices and technologies highly desired

15 years of full time education