Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :12
Work Experience :1-2.5 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : -The requirement demands perform complex senior-level Control-M administration and migration of scheduling components from data center to data center and from on premise to cloud AWS -This includes migrating, configuring, maintaining and controlling the Control-M infrastructure as per migration plan -Must be able to analyze business requirements procedures and problems to smooth migration of jobs flows and scheduled systems -Should be able to provide training and KT to staff members of Control-M
Technical Experience : -Extensive hands-on experience in server or agent monitoring or trouble shooting, job flow analysis and troubleshooting, abend resolution, schedule modification, documentation and procedures required for reference -Expertise in utilizing all Control-M Components – GUI, GCS, CCM, Administrative utility, History, Forecast, Reporting Facility, Workload Change Manager and Selfcare -Extensive hands-on experience with Control-M batch development skills
Professional Attributes : -Good Communication skills written verbal -Flexible to work in 24×7 Shifts -Good Interpersonal Skills
Educational Qualification : Any graduate
15 years of full time education
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