Accenture Looking for Data Center Networking Technologies Operations Infra Tech Support Practitioner at Bengaluru, Karnataka Full Time

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Management Level :10

Work Experience :4-6 years

Work location :Bengaluru

Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : a Provide Level- 2/ 3 support and troubleshooting to resolve issues within SLA b Monitor system resource utilization, trending, and capacity planning c Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations d Good knowledge VPN technology IPSEC, Site to site VPN and SSL VPN e Maintain design of LAN/WAN including protocols and routing f Troubleshooting critical incidents and problem tickets to Identify potential failures

Technical Experience : 1 Excellent knowledge and troubleshooting skills on Cisco Data Center Switches and Routers 2 Excellent knowledge in network monitoring tool, configuration on Monitoring tools parameters, events management, and threshold mappings 3 Should have 4 years of experience in Network operational support/management roles 4 Should have supported Network deployments 5 Should have experience performing Network transitions / transformations 6 Good understanding of procedures, application, and concepts with

Professional Attributes : Good communication and interpersonal skills

Educational Qualification : BS or BA in Engineering, Computer Science or equivale

Additional Information : CCNA and CCNP Certifications Security Certifications

15 years of full time education