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Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :12
Work Experience :1-2.5 years
Work location :Pune
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : a:Responsible for Infrastructure Automation Development Enhancement using any Orchestrator tool b:Should have working Knowledge of Python c:Object oriented concepts in python d:Hands on experience with REST and SOAP methods e:Should have Working experience in any DB f:Basic understanding about the server monitoring concept g: Working knowledge in any of the automation tool MFOO, RunDeck,RESOLVE
Technical Experience : a:Hands-On experience in tool development task ; b:Working knowledge in any of the automation tool MFOO, RunDeck, RESOLVE c:Hands on experience DevOps tools Ansible, Jenkins etc d:have good exposure in CICD pipeline e:Ability to liaise with 3rd party vendors and manage highly profile escalation calls f:Hands on experience in Python 36 g:MSSQL,MySql, MongoDb,MariaDB ,Oracle
Professional Attributes : a:Excellent customer facing skills b:Experience working with a global team c:Strong analytical and problem-solving skills d:Good verbal and written communication
Educational Qualification : a: 15 years of full time education
Additional Information : NA
15 years of full time education
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