Accenture Looking for Infrastructure Service Management Infra Tech Support Practitioner at Bengaluru, Karnataka Full Time

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

Accenture | Let there be change

We embrace change to create 360-degree value

www.accenture.com

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Management Level :9

Work Experience :6-8 years

Work location :Bengaluru

Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1-ITSM Audit and Compliance -Implements audit plans and activities within the Internal Audit IA Guidelines and Methodology to help add value to Accenture by identifying risks and assessing control environments; – 2-Develops, implements and maintains assurance plans within systems, audit plans and executes audits in line with the IA guidelines and methodology; 3-Delivers independent, objective internal audit activity; Identifies key controls in operation, using knowledge of the correct methodolog

Technical Experience : Prior experience required on the below: – 1-Internal Controls -Audit Governance -Audit Process -Audit Delivery -Audit Reporting -Program Assurance

Professional Attributes : Good verbal and written communication skills to connect with customers at varying levels of the organization – Ability to operate independently and make decisions with little direct supervision – Flexible to work in 24/7 shift Comfort with collaboration, open communication and reaching across

Educational Qualification : Bachelors degree

Additional Information : ITIL V3/V4 Foundation certified

15 years of full time education