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Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :10
Work Experience :4-6 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : A: Provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite and for configured services running on various platforms operating within a defined operating model and processes B: Triaging and resolving issues with Websphere Application Server and associated technologies C: Troubleshooting of WAS, JBOSS, Tomcat, and Apache environment and applications D: Writing JACL/Jython, Unix shell Scripting for administration
Technical Experience : A: Should have 4 to 6 years experience in administration of Websphere application server/JBOSS/Tomcat and Apache including installation, configuration, security, and monitoring B: Experience in performance tuning and well versed with performance-related issues like slowness, out of memory, server unavailable, etc C: Knowledge of High availability configuration and fail-over techniques D: Implementing the end-to-end SSL configuration for JBoss E: Experience in migration-related activities
Professional Attributes : A: Good verbal and written communication skills to connect with customers at varying levels of the organization B: Ability to operate independently and make decisions with little direct supervision
Educational Qualification : A: 15 years of full-time education
Additional Information : A: Should be open to working in shifts
15 years of full time education
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