Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :10
Work Experience :4-6 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : Coordination, Delivery Execution: Be part of the discussion and assist the Talent Lead with Training Needs Assessment Planning Executing monthly/quarterly/yearly Plans Training programs design, development, and success measurement Custom Training program delivery Training metrics administration Registration, Feedback, Training Effectiveness Reporting -Release/publish training scorecards /dashboards reports
Technical Experience : Well-versed with Microsoft Office – Excel, PPT, Sharepoint, PowerBI
Professional Attributes : Excellent verbal and written communication Documentation, Negotiation skills
Educational Qualification : Any graduation stream
Additional Information : Good to have: Person with experience working in global virtual team
15 years of full time education
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