Accenture | Let there be change
We embrace change to create 360-degree value
www.accenture.com
Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :8
Work Experience :8-10 years
Work location :Pune
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : a Must have vast experience in SUSE, RHEL OEL b Experience of Managing troubleshooting Linux VMs in Virtual/Physical environment c Ability to analyze Error Logs, Core dumps, Monitoring SUSE Clustering Experience, High Availability pacemaker – Mandatory d Upgrade, Patching of Linux Operating system SUSE, RHEL using SUSE Manager, Fixing Security Vulnerabilities Mandatory e Exposure to configuration management tools Salt stack/Ansible f Experience in deploying automated server provisioning frame
Technical Experience : a Experience in Scripting shell – Mandatory b Complete understanding of recovery procedure, LV, Filesystem, c User, group creation, permissions management Vendor Engagement and engagement with 3rd parties Performance and Capacity Analysis and recommendation d Manage Incident, provide Root Cause, implement changes under change control e Perform Technical documentation, SOPs Perform day-to-day server hardware
Professional Attributes : a Individual must be focused on solutions through teamwork b Expectations of occasional requirements beyond regular office hours and weekends c Willing to support an On Call rotation d Must be able to learn and adopt current processes and adopt and improve on Standards of Procedures
Educational Qualification : BTech
Additional Information : a Ready to work on 24×7 shifts b DevOps knowledge c Python knowledge
15 years of full time education
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