Project Role :Infra Tech Support Practitioner
Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Management Level :10
Work Experience :4-6 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : A: The person should be able to administer the Microfocus HP OO tool and develop automation workflows in HP OO B: The person should be able to design and perform upgrades to the platform C: The person should have good integration experiences with other tools like SNOW or NEetcool etc, – Understand integration requirements and perform integrations to execute the flows D: The person should understand the web service calls etc, for communication of the workflows
Technical Experience : A: Must have 5 to 6 years of experience in a solid understanding of Microfocus HP OO B: Scripting or programming experience in any type of Perl/CGI, Python, Shell, PowerShell, VBScript/Javascript C: Competent with Linux, Unix, and Windows operating systems commands, performance, and debugging D: Scripting proficiency in both Windows and UNIX environments E: Knowledge about applications like SQL/Oracle, IIS, and MySQL, will be an advantage F: Working experience in other Microfocus Tool
Professional Attributes : A: Excellent written and verbal communication skills in a clear business-relevant manner that is adjusted to the audience; up, down, and across the organization B: Ability to operate independently and make decisions with little direct supervision
Educational Qualification : A: 15 years of full-time education
Additional Information : A: Passionate about security and self-driven to one-day become an expert
15 years of full time education
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