Accenture Looking for Microsoft Azure IaaS Infra Tech Support Practitioner at Mumbai, Maharashtra Full Time

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

Accenture | Let there be change

We embrace change to create 360-degree value

www.accenture.com

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Management Level :10

Work Experience :4-6 years

Work location :Mumbai

Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : Implement the changes as applicable, test the changes and handover to customer for Azure, VMware/Windows/Linux Create and Manage requests on ITSM tool Troubleshoot issues with Azure Cloud Deployment Work in 24 x 7 support model

Technical Experience : Should have 5 years of experience in Azure cloud support role Primarily Should have experience performing Azure cloud troubleshooting As additional skills candidate should have VMware or Windows or Linux skills Should have experience in Incident Management, Change Management Good understanding of procedures, application and concepts within own subject area and understanding them in the context of the business

Professional Attributes : 1 Should have 5 years of experience in Azure cloud support role2 Should have experience performing Azure cloud troubleshooting 3 Should have experience in Incident Management, Change Management 4 Good understanding of procedures, application and concepts within own subject area and understanding

Educational Qualification : BE

Additional Information : Wintel/Linux Server experience Worked on multi-platform solutions

15 years of full time education