Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :9
Work Experience :6-8 years
Work location :Chennai
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1:Day to day administration of SCCM environment to include engineering new solutions as needed 2:Desktop application management and deployment 3:Recommend and implement application and database solutions and enhancements to ensure an improvement in system reliability and performance 4:Check server compliance and remediate compliance issues 5:Providing technical guidance to SCCM team and customer 6:Provide Tier 3 support 7:Server and workstation client management
Technical Experience : 1: 5 – 7 Years proven hands-on experience within a complex infrastructure 2:Experience working with SCCM 2012 3:Experience creating advertisements, collections, packages, applications within SCCM 4:Experience supporting, implementing, and managing a windows workstation desktop laptop deployment Windows 10 5:Experienced on Software updates management, Monthly reporting 6:Experience in supporting Windows 10 Windows 2012,2016 and 2019
Professional Attributes : 1:Good verbal and written skills 2:Ability to operate independently with little direct supervision
Educational Qualification : Graduate Degree
Additional Information : Must have skill:Microsoft Endpoint Configuration,SSI: Microsoft Active Directory Federation Services
15 years of full time education
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