Project Role :Infra Tech Support Practitioner
Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Management Level :9
Work Experience :6-8 years
Work location :Hyderabad
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1 Ability to provide creative solutions for real-world issues that arise during implementation 2 Proven track record of working independently and managing technical tasks 3 Extensive experience with SCCM/Intune Autopilot as it will be a primary focus of the role 4 Must possess Intune policy and PowerShell scripting experience, as there will be customization of Autopilot builds 5 Familiarity with applying security settings, registry settings, certificates, configuration settings, etc
Technical Experience : 1 Proficient in SCCM policies and configurations with the ability to replicate similar configurations/policies in Intune 2 Several years of hands-on experience in multiple environments with SCCM/Intune/Co-management expertise 3 Experience in application deployment, apps packaging, PXE process and Windows 10/11 provisioning 4 Nice to have experience with Tanium, JAMF and basic Linux administration
Professional Attributes : 1 Good communication skills 2 Ability to communicate and work across different cultures and social groups 3 Ability to plan activities well in advance and takes in to account possible changing circumstances
15 years of full time education
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