Accenture Looking for Microsoft System Center Operations Manager (SCOM) Infra Tech Support Practitioner at Bengaluru, Karnataka Full Time

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

Accenture | Let there be change

We embrace change to create 360-degree value

www.accenture.com

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Management Level :9

Work Experience :6-8 years

Work location :Bengaluru

Must Have Skills :Microsoft System Center Operations Manager (SCOM)

Good To Have Skills :System Monitoring Tools & Techniques

Job Requirements :
Key Responsibilities : The individual for this role will be a part of organizations Operation Tools team And required to provide expert level support on the SCOM 1-Expert knowledge on SCOM architecture: SCOM administration/installation/Configuration 2-Attend client and team meetings share updates and progress on the project 3-Agile and devops work methodology 4-Strong Windows Server admin skill Knowledge of PowerShell and scripting 5-Contribute to team evaluating and/or integrating other enterprise monitoring

Technical Experience : 1-Deployment of SCOM Management server gateway servers SCOM 2016,2019 2-Migration, Upgrade and applying patches to SCOM console, agents and backend components 3-Integration of enterprise infrastructure tools and Ticketing tools 4-Perform SCOM administrative tasks, provide support for the SCOM platform 5-Installing SCOM agent, SCOM agent, configuration for Workgroup Servers, troubleshooting 6-Configuring custom based Management pack templates, rules and monitors

Professional Attributes : 1-Should be work on different shift based on the customer requirement 2-Team player and work with different team, lead and train tools team 3-Able to decide and research on new requirement and present to client

Educational Qualification : Graduate in Bachelor of Engineering

Additional Information : ITIL knowledge – Incident, Problem Change Management

15 years of full time education