Accenture Looking for NetApp Data Management & Cloud Storage Solutions Application Tech Support Practitioner at Bengaluru, Karnataka Full Time

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com

Project Role :Application Tech Support Practitioner

Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Management Level :11

Work Experience :2.5-4 years

Work location :Bengaluru

Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1 Should have sound experience in providing L2 support for Storage Management and support on NetApp Cluster mode and Pure Storage 2 Design and implement Cluster mode and Pure Storage systems including installation, configuration, software upgrades, and storage provisioning 3 Administer Fibre Channel SAN fabrics, including installation, configuration, zoning, software upgrades, and maintenance of switches 4 Configure Replication for Disaster Recovery using Recovery point and SnapMirror

Technical Experience : 1 Should have sound experience in Cluster mode and Pure Storage high Availability, Disk technologies, RAID Levels, Snapshot/Snapvault technologies and Flexclone 2 Good knowledge on CIFS, NFS, ISCSI and FCP protocols 3 Experience with Brocade and Cisco SAN Switches 4 Experience on Storage Pools, Tiering, LUN masking and zoning 5 Proven skills in understanding customer storage requirements, implementing Fiber Channel and iSCSI SAN solutions, and integrating different operating systems

Professional Attributes : 1 Strong written and verbal communication skills, interpersonal skills 2 Strong time management skills, problem solving and analytical skills 3 Supervise the team 4 Perform team management roles 5 Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may include

Educational Qualification : 15 years of mandatory education as per Accenture Standards

Additional Information : NetApp C Dot and Pure Storage

15 years of full time education