Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :10
Work Experience :4-6 years
Work location :Gurugram
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1 Should have knowledge in providing L3 support for Storage Management and support on NetApp 7, Cluster mode and NetApp CVO 2 Design and implement Cluster mode and systems including installation, configuration, software upgrades, and storage provisioning 3 Administer Fibre Channel SAN fabrics, including installation, configuration, zoning, software upgrades, and maintenance of switches 4 Design and Configure Replication for Disaster Recovery using Recovery point and SnapMirror
Technical Experience : 1 Should have sound experience in Cluster mode , Disk technologies, RAID Levels, Snapshot/Snapmirror technologies and NDMP 2 Good knowledge on CIFS, NFS, ISCSI and FCP protocols 3 Experience with installation, configuration and management of storage arrays and switches expected 4 Experience with Brocade SAN Switches 5 Experience on Storage Pools, Tiering, LUN masking and zoning 6 Should have knowledge about the ITIL frameworks
Professional Attributes : 1 Ability to work cohesively with big Teams 2 Ability to work under pressure 3 Readiness working in 247 support model 4 Good communication 5 Working on multiple tools/products as per requirement 6 Willingness to learn and grow
Educational Qualification : Regular Education
15 years of full time education
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