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Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :10
Work Experience :4-6 years
Work location :Pune
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1-Liaise with European Networks stakeholders Vendors as advised from time to time by Sky 2- Understand Review Business Requirements, high-level designs, and low-level designs 3-Submit Spark changes Change Management Tool for implementation related tasks 4-Prepare provisioning procedures, MOP Migration, Upgrade and Configuration templates for production trial and service implementation 5-Perform implementation in lab, Pre-production environment during planned downtime window
Technical Experience : A-ISP networking, MPLS, CISCO IOS-XR, Nokia 7750 SR, ISIS ,BGP B- Cisco Routing and Switching , ISP, IOS-XR, SR,TMOS B- Strong troubleshooting skills Be able to troubleshoot an issue on network devices and fix the problem C-Understanding of Linux, Python, GIT is desirable D-Understanding of ISP structure and tier
Professional Attributes : 1-Strong experience with IOS-XR based platforms such as Cisco NCS/ASR routers both configuration and device mgmt/OS upgrade 2-Strong switching skills 3-Strong hands-on experience with IS-IS, MPLS, BGP, SR network protocols 4-Experience with redundancy protocols such as VRRP and HSRP
Educational Qualification : Btech or MCA
Additional Information : Good communication and documentation skills
15 years of full time education
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