Accenture Looking for Network Infrastructure IT Service Management Coordinator at Bengaluru, Karnataka Full Time

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com

Project Role :IT Service Management Coordinator

Project Role Description :Deliver Information Technology Infrastructure Library (ITIL) service operations processes of problem, change, configuration, incident and release management. Specialize in the delivery of one of the processes, or provide management and coordination across multiple processes.

Management Level :12

Work Experience :1-2.5 years

Work location :Bengaluru

Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1 – Support Incident Management and Network operations 2 – Own and Coordinate ISP link issues, Change Creation and tracking 3 – Security operations and analysis

Technical Experience : 1 – CCNA with 1-2 years experience in Managing Network infrastructure 2 – Hands-on experience with Cisco, Juniper devices 3 – Knowledge of Monitoring tools and Incident management tools /services 4 – Good Communication skills 5 – Preferred Experience and acumen in Automation

Professional Attributes : Good communications and interpersonal skills

Educational Qualification : BSC,BE,B Tech in Electronics and Computer Science

15 years of full time education