Accenture Looking for Network Infrastructures Application Tech Support Practitioner at Gurgaon District, Haryana Full Time

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com

Project Role :Application Tech Support Practitioner

Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Management Level :11

Work Experience :2.5-4 years

Work location :Gurugram

Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1- Act as the ongoing interface between the client and the system or application 2- Dedicated to quality, using exceptional communication skills to keep our world class systems running 3- Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge 4- Lead a team of 3-4 Network resources and guide them on daily operational tasks

Technical Experience : 1-Operational knowledge on Palo Alto firewall App-ID , User-ID and content ID 2-Good to have PCNSA certificate 3-Need to have knowledge on other firewall like ASA, Checkpoint and juniper SRX 4- Basic knowledge on SDN technology 5- Knowledge on ticketing tools like SNOW

Professional Attributes : -Good Interpersonal skill and positive attitude -Good Communication skill

Educational Qualification : As per Accenture standard

Additional Information : Backfill demand for supradiptabanerjee

15 years of full time education