Accenture Looking for Network Security Operations Application Tech Support Practitioner at Pune, Maharashtra Full Time

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

Accenture | Let there be change

We embrace change to create 360-degree value

www.accenture.com

Project Role :Application Tech Support Practitioner

Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Management Level :8

Work Experience :8-10 years

Work location :Pune

Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1-Provide Tier 2 Network Operations support during operational incidents 2-Maintains current network infrastructure and leverages the manufacturer for advanced support 3-Maintains high network availability for redundancy and resilience 4-Understands and accounts for peak load; manages peak load events 5-Follows Standard Operating Procedures SOPs for operational efficiency 6-Optimizes, implements and monitors network performance 7-Maintains and reacts to Enterprise-grade network monitoring system

Technical Experience : 1-Assists in the deployment of network equipment for new office build outs, domestically and internationally 2-Assists in the deployment of WAN circuits, including MPLS VPNs and P2P/IPsec circuits 3-Knowledge of TCP/IP, EIGRP, OSPF, BGP, MPLS and L2 technologies 4-Knowledge of Nexus 7K, 5K, 3K 2K Data Center Switches 5-Proficient at troubleshooting L2 issues for LAN, WAN WLAN 6-WAN Optimization knowledge 7-Hands on experience with WAN technologies 8-Review and audit router ACLs for user access

Professional Attributes : 1- Good verbal and written communication skills to connect with customers at varying levels of the organization 2- Ability to operate independently and make decisions with little direct supervision 3- Should be open to work in shifts

Educational Qualification : Bachelors Degree

15 years of full time education