Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :10
Work Experience :4-6 years
Work location :Gurugram
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : a: Good expertise in managing and implementing Palo Alto, Cisco ASA, and basic routing switching b: Palo Alto installation, build from scratch, firewall migration, Panorama integration, PAN-OS upgrade, troubleshooting c: Manage, administer configure Palo Alto – device group, templates, zone, VR, APP-ID, different security profiles and finetune security policies d: Creating and maintaining SOP, technical design doc, design VISIO, and implementation plan, plan design new site migration
Technical Experience : a: Good understanding of Medium to Large sized IT Infrastructure b: Specializing in Palo Alto Firewall 32xx, 52xx deployment, Panorama, ASA 55xx series c: Good Knowledge of Next-Generation features IPS, Antivirus, Threat Prevention, App-ID, User-ID, and Content-ID d: Good Knowledge of OSI, TCP/IP, network traffic flow, network, and security architecture e: Good at configuring and troubleshooting Switching and Routing
Professional Attributes : a: Excellent verbal and written communication skills b: Flexible to work in the hybrid work environment c: Should open to work in 24×7 Shift Rotations including Morning, Evening, and Night d: Work out of hours evenings, nights, weekends shift e: Create and Manage requests in tools
Educational Qualification : Graduation
Additional Information : a: Certification on Palo Alto PCNSA, PCNSE, Cisco CCNA, CCNP, and any cloud certification
15 years of full time education
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