Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :10
Work Experience :4-6 years
Work location :Gurugram
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : a: Firewall Implementation specializing in Palo Alto firewalls b: Preparing proposed changes to customers network before implementation Testing new network setups before migrating to production network Planning and scheduling the deadlines with Project Managers Managing and implementing network migrations Firewalls, F5 load-balancers, Creating and maintaining full security implementation documents and technical drawings Researching on new design and implementation to solve technical issues
Technical Experience : a: 6-8 years of work experience in Enterprise security Products b: specializing in Palo Alto Firewall deployment, Panorama, ASA 55xx series 8x and 9x, FTD, F5 load balancer: F5 Viprion chassis version 12x onwards c: Good Knowledge in BIG-IP F5 Products d: Good Knowledge of Proxy/PAC file architecture
Professional Attributes : a: Team handling, Service Operations Delivery experience b: Flexible to work in 24×7 environment c: should have knowledge of SLAs OLAs and KPIs d: Team player who also works well independently self-motivated
Educational Qualification : Graduation
Additional Information : a: Good communication and collaboration skills b: Ability to develop operational documentation
15 years of full time education
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