Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :11
Work Experience :2.5-4 years
Work location :Hyderabad
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : Experience working on MyWizard tools Python Scripting Experience working on Ansible/Terraform 1 Single Domain Expertise ie Full Stack App, Infra or Network 2 Experience on Source code management 3 Code review 4 Configuration management 5 Security management 6 Build management 7 Automation and SRE Tools 8 Artifact management 9 Release management 10 Test automation 11 Continuous integration 12 Continuous delivery 13 Orchestration 14 Routine automation 15 Application performance Monitoring
Technical Experience : 1 Hands-On experience in tool development task 2 Working knowledge in any of the automation tool RunDeck, RESOLVE, MFOO etc 3 Hands on experience DevOps tools Ansible, Jenkins etc 4 Hands on experience in Python, Unix/Linux Shell scripting, PowerShell scripting, Perl, SQL and PL/SQL etc 5 Have good exposure in CI/CD pipeline 6 Ability to liaise with 3rd party vendors and manage highly profile escalation calls
Professional Attributes : 1 Able to prioritize and execute tasks in a high-pressure environment 2 Experience working in a team-oriented, collaborative environment 3 Should be able to initial level of trouble shootings 4 Experience must have been gained in a production environment
Educational Qualification : As per Accenture standard
Additional Information : Good to have relevant certification
15 years of full time education
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