Accenture Looking for Red Hat OS Administration Application Tech Support Practitioner at Kolkata, West Bengal Full Time

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com

Project Role :Application Tech Support Practitioner

Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Management Level :11

Work Experience :2.5-4 years

Work location :Kolkata

Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : Primarily working on incidents, RITM request and CRs related to Linux that are raised by client and understand the SLA Completing all BAU activities within SLAs and manage an end-end communication with client Work on patch/vulnerability management Linux OS security management, File system structure basic knowledge, Server build, Decomm, boot process, Basic Networking knowledge Server resource management basic concept, user management basic, Disk structure and fault tolerance basic, kernel

Technical Experience : Should have basic knowledge on Linux and Cloud Should be a Linux certification Basic knowledge on for cloud VMs, Azure Network, Azure Compute

Professional Attributes : Should have excellent communication skills and patience to handle clients in difficult situations Willingness to learn new technologies/services in Linux on cloud platform Should maintain a healthy collaboration within the team Managing KT calls and MOM creations

Educational Qualification : Bachelor degree

15 years of full time education