Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :11
Work Experience :2.5-4 years
Work location :Hyderabad
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : A – Installing and configuring Windows Server OS B – Having Exp in Handling Windows Server 2012/2016 AD,DNS,DHCP,WSUS,GP C – Having knowledge in applications SCOM,SCCM,SEPM D – Ability to frontend audits
Technical Experience : A – Ability to review technical requirement and implementations procedure B – Reviewing changes which need to be implemented C – Reviewing vulnerability report and perform troubleshooting D – Having knowledge in Windows Server OS and application troubleshooting E – Having Exp in Handling VMWare Backup Storage Server and handling Physical server Dell, HP, EMC F – Documentation preparation G – Ability to work on weekends when ever required H – 4 Years of Total Experience
Professional Attributes : aExcellent verbal and written communication skills with email etiquette bGood problem solving and analytical skills cExcellent customer service skills
Educational Qualification : A – Graduate B – MCSA/ MCSE/ MCP Certification is a Must
Additional Information : aShould be flexible with shifts bExposure to ISMS Audits
15 years of full time education
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