Project Role :IT Service Management Coordinator
Project Role Description :Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available.
Management Level :11
Work Experience :2.5-4 years
Work location :Gurugram
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1 Ensure that the Service Catalogue is available, complete, accurate, and meets the needs of key stakeholders such as the End User and IT Service Owner 2 Engage with Service Owners to ensure that their services are adequately described and conform to the guidelines of the catalogue 3 Approve content to be published in the Service Catalogue 4 Recommend Service Catalogue process improvements and initiate continuous improvement programs to achieve
Technical Experience : 1 preferred 3 years of experience with the ServiceNow IT Service Management tool, preferred 2 4 years of experience as a process owner, preferred 3 Proficient in rolling out methodologies, processes, standards and/or policies
Professional Attributes : 1 Self-confident, results-oriented, persuasive, and influential 2 Excellent communication and interpersonal skills 3 Service operations and management experience a plus 4 Excellent Written and Verbal Communication
Educational Qualification : 1 Bachelors degree or geography equivalent Business or technology preferred
Additional Information : 1 Certification on ITIL V3 /ITIL Intermediate preferably
15 years of full time education
DESCRIPTION DESCRIPTION We are Amazon; we pioneer. Since opening in 1995, we’ve been pushing the boundaries of possible further and...
Apply For This JobCombine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is...
Apply For This JobJob Description: The primary functions of the Consulting Engineer is to provide L3 backend support to escalated tickets, conducts incident...
Apply For This JobJob Description- We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You...
Apply For This JobType: Permanent – Full time Location : India (work from home) Here’s what we do and why we do it...
Apply For This JobKey Responsibilities: • Generate inbound leads through marketing activities (events, digital marketing), partner/channel leads • Develop a business pipeline and...
Apply For This Job