Accenture Looking for ServiceNow IT Business Management Application Support Engineer at Hyderabad, Telangana Full Time

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Management Level :10

Work Experience :4-6 years

Work location :Hyderabad

Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : Develops a solid understanding of customer requirements, applies industry best practices and knowledge of ServiceNow to design an optimal solution that supports the business process that meets functional requirements Cooperates with architects and developers to assure designed solution architecture quality and functional requirements realized Defines functional and non-functional requirement specifications using adopted best practices uses cases Develops accurate and clear user stories wit

Technical Experience : Good knowledge of ServiceNow/ITIL Good hands-on knowledge of data modeling tools Ability to act as a bridge between the client and the developers, translate the requirement into technical language for the developers Strong engagement, communication and facilitation skills Good analytical and problem solving skills to evaluate business problems and apply applications knowledge to identify appropriate solutions 2-4 years of experience in similar roles Implements client processes using ServiceNow

Professional Attributes : Good Communication skills

Educational Qualification : Any Graduate

15 years of full time education