Accenture Looking for ServiceNow IT Service Management Application Developer at Chennai, Tamil Nadu Full Time

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

Accenture | Let there be change

We embrace change to create 360-degree value

www.accenture.com

Project Role :Application Developer

Project Role Description :Design, build and configure applications to meet business process and application requirements.

Management Level :10

Work Experience :4-6 years

Work location :Chennai

Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : ITSM Process and Tools Review and Governance ITSM Process gap analysis, Servicenow Tool enhancements, Service Improvements, automation and transformation Liase and Co-ordinate with multiple stakeholders on key areas for improvement in Operations Expertise in data analysis historical , fishbone analysis, Pivot tables, graphs, powerpoint presentations and other data representations

Technical Experience : 3-6 years 3-4 years SE, 4-6 years SSE of experience in ITIL/ITSM Process and/or ITIL Operations, Servicenow Admin or Implementation Specialist with experience in Servicenow Implementation as BA/Developer/Tester Proficient in MS office -expertise in MS excel, VBA macros MS PowerPoint Knowledge and exposure to data visualization tools like Tableau, MS Power BI is favorable

Professional Attributes : Ability to take initiative and operate with minimum supervision Excellent stakeholder / people management skills Excellent analytical and presentation skills Dynamic in change management and adaptability

Educational Qualification : Graduation and above MBA preferred

15 years of full time education