Accenture | Let there be change
We embrace change to create 360-degree value
www.accenture.com
Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :10
Work Experience :4-6 years
Work location :Pune
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1 Configure/Code Service Now applications based on business requirements to facilitate rollout of new functionality, interfaces, modules and other items such as UI and Workflow configuration 2 Collaborate effectively with other Service Now administrators/developers to develop solutions and handle general updates and configuration changes/requests 3 Hands-on experience in Service Now scripting like Client Scripts, UI Policy, Business Rules, Script Include, Script Action, UI Actions, Workflow
Technical Experience : 1 Core Service Now ITSM tool Knowledge Administrator/Development Min 3 yrs core experience in the tool 2 Solid Experience with Linux and fundamental internet services DNS, mail, Apache/Tomcat 3 Experience with Web Technologies XML, HTML, JavaScript, Web Services, http, etc 4 Exposure in component integration SSO,LDAP etc 5 Experience in Application UI, Work flow Configuration 6 Working knowledge of Perl/Python/JavaScript is desire
Professional Attributes : 1 Excellent Analytical skills, 2 Attitude to learn n pick up things 3 Excellent Communication skills
Educational Qualification : Min 15 years of full time education
Additional Information : NA
15 years of full time education