Accrete InfoSolution Technologies LLP Looking for Technical Support Engineer at Gandhinagar, Gujarat Full Time

We are not just offering a job but a meaningful career! Come join our passionate team!

Responsibilities for Technical Support Engineer

• Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems

• Actively update, maintain and monitor all aspects of computer networks

• Install and configure computer systems and applications within the company

• Respond to customer inquiries and assist in troubleshooting and resolving challenges

• Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved

• Assist management in creating training materials pertaining to computer troubleshooting and usage

• Act as the initial point of contact for all computer and system related concerns from clients or other employees

• Organize and file documentation pertaining to warranties and instructional guides for computer Hardwar

EDUCATION & EXPERIENCE REQUIREMENT

• Bachelor’s Degree in Information Technology, Computer Engineering or related field.

• 1-2 years’ experience in system engineering and IT support.

• Comfortable working in and assisting others through company help desk software, in addition to other remote access desktop programs

• Extensive experience working with different operating systems including Windows

• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution

• Ability to prioritize and manage several milestones and projects efficiently

• Professional written and interpersonal skills are essential when communicating with customers and clients

• Experience installing and configuring computer systems and applications for a company

• Accept constructive criticism and customer feedback regarding their experience with software or IT services

Join us and be part of something bigger. Apply today!

Job Type: Full-time

Salary: ₹12,000.00 – ₹15,000.00 per month

Schedule:

Ability to commute/relocate:

• Gandhinagar, Gandhinagar – 382007, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• Technical support: 1 year (Required)

Speak with the employer
+91 7383293227
Expected Start Date: 27/07/2022