POSITION SUMMARY
Position Summary This Systems Administrator position is within the Storage Operations Team and falls under Global Systems Support. This position will support, certify, and document, as well as serve as a Level 1,2 and 3 critical issue point for existing infrastructure including On Prem and Azure Cloud Support. This position is expected to interact with Systems, Database, Engineering, Asset Management, Product Development, Operations, Audit and Risk, and various groups within Technology. Should have strong communication and analytical skills.
RESPONSIBILITIES
Responsible for the design, implementation, security and availability of Storage, Backups and SAN infrastructure, based on business requirements while adhering to tight operations, security, and procedural models
Responsible for complex provisioning, advanced maintenance, data replication, disaster recovery, data migration and documentation for our Open Systems Storage and Backup environments Veeam and CA Arch.
Demonstrate a high level of technical expertise to support complex Storage(Netapp, Hitachi, Pure) & Backup (Veeam, CA Arch, Tape Backup) devices, including SAN, NAS and Backup solutions across all tiers, under minimal supervision
Operate in complex, highly-secure, highly-available, operations-centric datacenter environments and interact with other technology domain experts as required, to build and maintain the Open Systems Storage and Backups solutions in those datacenter environments
Function as the Backup Storage System lead on key infrastructure projects and initiatives
Write technical design and build documentation for storage infrastructure
Develop ITIL procedures, technology strategy, engineering standards, methodologies, task-plans and best practices for Storage Engineering
Work with other Engineering disciplines to develop Reference Architectures and technology standards based on Infrastructure Building Blocks, that can be offered as services to our internal customers
Lead/Mentor junior team members
Participate in “On-call” support rotation and support 24*7 weekdays and weekend ON Call Support
Qualifications
Bachelors degree in Computer Science/Engineering or related field is preferred
12 or more years of solid experience working in SAN/Storage/Backup Administration
Experience working in large, complex, enterprise datacenter environments
Expert knowledge in designing, deploying and supporting Open Systems, Enterprise SAN, NAS and Backup solutions in a private cloud model
Extensive storage networking background is preferred
Strong knowledge of OS fundamentals for UNIX, Linux and/or Microsoft platforms
Strong knowledge of virtualization technologies and products from VMware, RedHat or Microsoft
Strong knowledge of blade system architectures (HP, Cisco, IBM or Dell)
Hands-on experience with EMC and/or HDS Enterprise and Midrange storage arrays
Hands-on experience with Brocade and/or Cisco SAN Switches and Routers
Hands-on experience with Isilon and/or NetApp NAS storage arrays
Experience installing, configuring, supporting and maintaining Enterprise Backup solutions comprising disk-based VTLs
Hands-on experience with Symantec NetBackup and/or EMC DataDomain
Experience with UNIX (Linux, AIX, Solaris), VMware or other hypervisors, and Windows operating environments
Experience with storage configuration, volume management and path management software tools (LVM, Native MPIO, EMC PowerPath, HDS HDLM, etc.)
Experience with Disaster Recovery as it relates to storage systems and data recovery techniques, including disk replication, snapshots and disaster recovery best practices
Ability to write technical design and build documentation for all aspects of Storage and Backup infrastructure
Expert analysis and troubleshooting skills for the end-to-end storage and backup stack (VMs, hosts, SAN switches, Storage & Backup devices)
Experience in system monitoring tools and techniques for supporting SAN, NAS and Backups operations, alerting and remediation
Scripting proficiency in both Windows and UNIX environments
Ability to lead cross-functional teams on key infrastructure projects
Strong, hands-on technical and engineering expertise allied with business acumen
Strong planning, organizational, analytical and problem-solving skills
Excellent oral and written communication skills, and strong inter-personal skills
Demonstrated ability to rapidly self-learn new technologies and paradigms
Storage and ITIL related certifications are preferred
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