Greetings from Acma Computers Ltd!
We are having urgent requirements for Desktop Support Engineers L1 and L2
Job Description: –
All Application Software & Hardware related problems (For Branded and AMC hardware), Vendor Coordination for Warranty PCs (110+ nos), 1st level AV Support. Support for HP Thin Client users (25+users), Support for Mahalaxmi office, Telephonic/Remote Support to Distributors & CAs (45 locations – total 120+ PCs) for SAP, Email client & AV client software, Rental printers management.
Support for Conference room Infra (VC, projectors, etc) from Monday to Saturday.
Telephonic Support for email to 3000+ remote users (Accessing from Cybercafe or personal devices)
Smart phone and Tab configuration support for Unichem emails solution (200 to 300 users from HO and sales team).
Knowledge about Backup and troubleshooting of Office 365 issues.
Also, he should have basic understanding of Networking.
should be able to provide basic support onsite as guided by Network team.
Should have experience in handling calls for Outlook 365, Video conference setup, Desktop and laptops, Backup.
Installation, Configuration and Troubleshooting issues related to Skype for Business.
Job Type: Full-time
Salary: ₹15,000.00 – ₹25,000.00 per month
Benefits:
Shift:
Ability to commute/relocate:
Education:
Experience:
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