Acme Hr Consulting Looking for Technical Support Engineer at Chennai, Tamil Nadu Full Time

Experience-3-6 Years

Skills-Application Support, Production Support, SQL Query, Web Services (SOAP/REST/Swagger/JSON/Curl/Postman)

Notice-0-60 Days

Location-Chennai Job Description:

Roles and Responsibilities:

• Good Communicationskills.

• Basic understanding of hardware and networking issues.

• Provide Remote Technical Support to customers for the enterprise products

• Manage customer trouble tickets.

• Provide troubleshooting support and problem resolution to customers

• Windows PC troubleshooting competence.

• Groovy code (Requires some basic JAVA knowledge)

Experience in HL7 (Health Level-7 standards)

• Good Knowledge & experience in SQL queries and Stored Procedures

• Basic knowledge on Windows servers

• Basics on JBOSS, ESB and AS2

• Good knowledge in XML and EDI

• Quick understanding of customers’ tactics and quick problem-solving skills

• Should be willing to work on Sunday to Thursday shift. Skill Sets Required:

• Prior technical documentations experience

• Knowledge and practice of SQL

• Prior software testing and related documentations experience

• Technical/Business skills and ability to work within a team Client centric mindset

• Work experience in Web Services (SOAP/REST/Swagger/JSON/Curl/Postman).

• Contribute to the creation and review of knowledge articles

• Experience in writing scripts using Python/PowerShell also be added weightage

• Experience in VB / Perl Scripting and ASM technology can also be added weightage. * Investigative support, and help with IQs

Job Type: Full-time

Schedule:

Education:

Experience:

• Technical support: 1 year (Preferred)
• Technical Support Occupations: 2 years (Required)
• total work: 1 year (Preferred)